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  • Technical Support Essentials

    Technical Support Essentials Cover

    Andrew Sanchez

    Technical Support Essentials delivers 101 short and concise pieces of advice with actual examples that readers can use immediately to improve their technical support career.
  • Startup

    Startup Cover

    Kevin Ready

    Designed for techies, Startup: An Insider's Guide to Launching and Running a Business takes the reader behind the scenes of the entrepreneurial ventures started and sustained by Kevin Ready. Along the way, readers pick up the skills and insights they need to start a venture of their own.
  • Preventing Good People From Doing Bad Things

    Preventing Good People From Doing Bad Things Cover

    John Mutch, Brian Anderson

    With all of the threats to their security, many corporations have learned the hard way that threats can come from both the outside and from within. This is a book promoting the concept of least privilege. It will give readers information on protecting virtual environments, policy, compliance and more to keep good people from doing bad things.
  • Office Automation 2.0

    Office Automation 2.0 Cover

    Jon William Toigo

    Office Automation 2.0 is the essential guide for office automation as businesses enter the post-PC era, assessing such technologies as virtual desktop infrastructure, mobile clients, and cloud services in terms of their practical applications to streamlining workload in today’s do-more-with-less office.
  • No-Drama Project Management

    No-Drama Project Management Cover

    Bart Gerardi

    No-Drama Project Management: Avoiding Predictable Problems for Project Success teaches project managers how to avoid the predictable mistakes that cause projects to fail, so that they can focus on the unpredictable challenges that should demand most of their attention.
  • Metrics

    Metrics Cover

    Martin Klubeck

    Metrics: How to Improve Key Business Results is a practical guide to building a metrics program to help improve key business outcomes. It provides the tools for developing real solutions to real problems.
  • Going Corporate

    Going Corporate Cover

    Shailendra Kadre

    Going Corporate: A Geek's Guide provides technology professionals—including programmers, engineers, designers, and analysts—the information necessary to make the transition from techie in the trenches to project manager, mid-level manager, consultant—or even CIO, CTO, or CEO.
  • Gamers at Work

    Gamers at Work Cover

    Morgan Ramsay

    Learn from the experiences of the founders of successful game companies such as Electronic Arts, Atari, Sierra Online, Appy Entertainment, and Bethesda Softworks.

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