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Jacob Lamm, Sumner Blount, Steve Boston, Marc Camm, Robert Cirabisi, Nancy Cooper, Galina Datskovsky, Christopher Fox, Kenneth Handal, William McCracken, John Meyer, Helge Scheil, Alan Srulowitz, Robert Zanella
Under Control captures decades of business governance experience from many of the leading authorities at CA, Inc. -
Technical Support Essentials delivers 101 short and concise pieces of advice with actual examples that readers can use immediately to improve their technical support career.
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The age-old feud between the IT department and the rest of the organization needs to end. This book discusses how a three-pronged solution to this problem will make IT one of your organization's greatest assets.
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Designing and Implementing a Cloud Computing Environment
The book focuses on building a proper strategy and design for cloud computing architecture based on field experience, ITIL, and the Open Group's architecture methodology.
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Clarity PPM is a 360-degree overview of Clarity PPM (short for project portfolio management), providing an understanding of the flow of its modules and Clarity best practices.
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The objective of APM Best Practices is to establish reliable application performance management (APM) practices to demonstrate value, to do it quickly, and to adapt to the client circumstances.
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The goal of Agile Marketing is to impart an understanding of how agile methodology and techniques can be utilized to deliver effective marketing campaigns using today's resources.
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