All Management of Computing and Information System Titles
Open Source Software: Mobile Open Source Technologies
Luis Corral, Alberto Sillitti, Giancarlo Succi, Jelena Vlasenko, Anthony I. Wasserman
This book constitutes the refereed proceedings of the 10th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2014, held in San José, Costa Rica, in May 2014. The 16 revised full papers ...
Anja Hendel, Wolfgang Messner, Frank Thun
Rightshore® is about organizing the distributed delivery process that embraces on-site, nearshore and offshore services. This book describes successful global delivery models utilizing industrialized methods to deliver SAP® projects from India.
Service Systems Implementation
Haluk Demirkan, James C. Spohrer, Vikas Krishna
Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and sustainable service innovation.
Software Process Improvement and Capability Determination
Antanas Mitasiunas, Terry Rout, Rory V. O’Connor, Alec Dorling
This book constitutes the refereed proceedings of the 14th International Conference on Software Process Improvement and Capability Determination, SPICE 2014, held in Vilnius, Lithuania, in November 20 ...