What a treat! Get Apress Access for just $149 Subscribe now >>

Human–Computer Interaction Series

Doing Design Ethnography

Authors: Crabtree, Andrew, Rouncefield, Mark, Tolmie, Peter

  • The first dedicated practical text to explore the ethnomethodological perspective on ethnography
  • Written by high-profile practitioners with over 50 years of combined practical experience 
  • Presented in 10 self-contained chapters, each accompanied by a set of Practical Guidelines explaining how to conduct ethnography in a design context
see more benefits

Buy this book

eBook $69.99
price for USA (gross)
  • ISBN 978-1-4471-2726-0
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $99.00
price for USA
  • ISBN 978-1-4471-2725-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $99.00
price for USA
  • ISBN 978-1-4471-6160-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this Textbook

Ethnography is now a fundamental feature of design practice, taught in universities worldwide and practiced widely in commerce. Despite its rise to prominence a great many competing perspectives exist and there are few practical texts to support the development of competence. Doing Design Ethnography elaborates the ethnomethodological perspective on ethnography, a distinctive approach that provides canonical 'studies of work' in and for design. It provides an extensive treatment of the approach, with a particular slant on providing a pedagogical text that will support the development of competence for students, career researchers and design practitioners. It is organised around a complementary series of self-contained chapters, each of which address key features of doing the job of ethnography for purposes of system design. The book will be of broad appeal to students and practitioners in HCI, CSCW and software engineering, providing valuable insights as to how to conduct ethnography and relate it to design.

Reviews

From the reviews:

“The book is aimed at practitioners and students … . the book does actually include some good practical tips on approaches and tools for gaining access to a work situation, gaining trust and approval of users and recording observations. … I found Doing Design Methodology to be a deep book, grounded in the considerable experience of the authors. A real attempt is made, through the recursive structure … to get across a clear vision for a particular brand of ethnography.” (Paul Matthews, Informer, November, 2012)

Video

Table of contents (10 chapters)

Buy this book

eBook $69.99
price for USA (gross)
  • ISBN 978-1-4471-2726-0
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $99.00
price for USA
  • ISBN 978-1-4471-2725-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $99.00
price for USA
  • ISBN 978-1-4471-6160-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Loading...

Bibliographic Information

Bibliographic Information
Book Title
Doing Design Ethnography
Authors
Series Title
Human–Computer Interaction Series
Copyright
2012
Publisher
Springer-Verlag London
Copyright Holder
Springer-Verlag London Limited
eBook ISBN
978-1-4471-2726-0
DOI
10.1007/978-1-4471-2726-0
Hardcover ISBN
978-1-4471-2725-3
Softcover ISBN
978-1-4471-6160-8
Series ISSN
1571-5035
Edition Number
1
Number of Pages
VIII, 208
Topics