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Responsibility and Dependable Systems

Editors: Dewsbury, Guy, Dobson, John (Eds.)

  • A ground-breaking work that examines both organizational responsibility and dependability in computer systems
  • Goes further to explore the social and technical aspects of dependability and responsibility
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eBook $99.00
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  • ISBN 978-1-84628-626-1
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Download immediately after purchase
Hardcover $129.00
price for USA
  • ISBN 978-1-84628-625-4
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $129.00
price for USA
  • ISBN 978-1-84996-631-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

It is a truism that ‘human error’ is a common reason for failure in complex systems. These ‘errors’ sometimes lead to system failures because designers have failed to consider the normal human tendency to make mistakes. In other cases, ‘errors’ arise because of misunderstandings of who is responsible for what and how these responsibilities are to be discharged. Responsibility failures lead directly to actions that result in system failure.

Responsibility and Dependable Systems is the first book to examine the relationship between responsibility and system dependability. Both editors have backgrounds in computing and social science giving them a unique insight into how responsibility influences system dependability in different environments.

Divided into three parts, the first considers the philosophical and social aspects of responsibility, revisiting socially oriented system failures from a social, ethnographic perspective to tease out the complexities of the responsibilities that were implicated in the failure. Part Two uses a series of simple modelling notations to consider responsibility from a process and role-oriented perspective, using ideas from computer science, social science, management theory and engineering. The final section introduces new methods for analysing responsibility and mapping responsibilities within an organisation. The methods are illustrated by annotated models that can be adapted for use in both analysing and preventing failures of responsibility.

Systems engineers, computer scientists, social scientists, ergonomists and management researchers will all benefit from reading the book, and professionals and practitioners making organisational decisions concerning dependable human-computer systems, will also find it of value.

Reviews

From the reviews:

"Unique consideration of social and human factors in designing responsibility and dependability into complex systems makes this treatise appropriate for system engineers, social scientists, and graduate students. … Responsibility modeling is discussed in detail, and useful tools are presented for the analysis and technical design of complex systems. … The book is an appropriate length, and contains a good index and list of references … . I recommend this book … ." (Brad Reid, Computing Reviews, January, 2008)


Table of contents (1 chapters)

  • Understanding Failure: The London Ambulance Service Disaster

    JOHN DOBSON

    Pages 130-161

Buy this book

eBook $99.00
price for USA
  • ISBN 978-1-84628-626-1
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Download immediately after purchase
Hardcover $129.00
price for USA
  • ISBN 978-1-84628-625-4
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $129.00
price for USA
  • ISBN 978-1-84996-631-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
Responsibility and Dependable Systems
Editors
  • Guy Dewsbury
  • John Dobson
Copyright
2007
Publisher
Springer-Verlag London
Copyright Holder
Springer-Verlag London
eBook ISBN
978-1-84628-626-1
DOI
10.1007/978-1-84628-626-1
Hardcover ISBN
978-1-84628-625-4
Softcover ISBN
978-1-84996-631-3
Edition Number
1
Number of Pages
XV, 229
Topics