SpringerBriefs in Business

From Total Quality Control to Lean Six Sigma

Evolution of the Most Important Management Systems for the Excellence

Authors: Chiarini, Andrea

  • Original comparison of the six management systems Historical evolution of the systems Discussion concerning how to implemente the systems

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  • ISBN 978-88-470-2658-2
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Softcover $49.95
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About this book

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.

About the authors

Andrea Chiarini is Managing Director at Chiarini & Associates, a European consulting firm specialized in Lean Six Sigma and Visiting Professor at University of Ferrara, Italy.
He earned a PhD and a Master of Arts from Sheffield Hallam University, UK. He also earned a Master Degree in Electronic Engineering and a Diploma in Business Administration from Bologna University, Italy.
He is a Senior Member of American Society for Quality.

Table of contents (14 chapters)

Buy this book

eBook $34.99
price for USA
  • ISBN 978-88-470-2658-2
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Download immediately after purchase
Softcover $49.95
price for USA
  • ISBN 978-88-470-2657-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
From Total Quality Control to Lean Six Sigma
Book Subtitle
Evolution of the Most Important Management Systems for the Excellence
Authors
Series Title
SpringerBriefs in Business
Copyright
2012
Publisher
Springer-Verlag Mailand
Copyright Holder
The Author(s)
eBook ISBN
978-88-470-2658-2
DOI
10.1007/978-88-470-2658-2
Softcover ISBN
978-88-470-2657-5
Series ISSN
2191-5482
Edition Number
1
Number of Pages
VI, 59
Number of Illustrations and Tables
2 b/w illustrations
Topics