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  • © 2017

Social Media Analytics Strategy

Using Data to Optimize Business Performance

Apress

Authors:

  • Shows you how to use analytics to make data-based decisions, grow social channels, and effectively compete
  • Teaches you what data is, where it is found, how it is aggregated, and how it produces value and insights
  • Helps you navigate the sometimes confusing social media market to find what services truly have value

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Price excludes VAT (USA)
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Table of contents (19 chapters)

  1. Front Matter

    Pages i-xvi
  2. Data

    1. Front Matter

      Pages 1-1
    2. Social Media Data

      • Alex Gonçalves
      Pages 3-20
    3. From Data to Insights

      • Alex Gonçalves
      Pages 21-45
    4. Luis Madureira

      • Alex Gonçalves
      Pages 47-52
  3. Defining Analytics in Social Media and Types of Analytics Tools

    1. Front Matter

      Pages 53-53
    2. Analytics in Social Media

      • Alex Gonçalves
      Pages 55-66
    3. Dedicated vs. Hybrid Tools

      • Alex Gonçalves
      Pages 67-77
    4. Alexander and Frederik Peiniger

      • Alex Gonçalves
      Pages 79-88
  4. Differences of Social Media Networks

    1. Front Matter

      Pages 89-89
    2. Social Network Landscape

      • Alex Gonçalves
      Pages 91-107
    3. Tam Su

      • Alex Gonçalves
      Pages 109-118
  5. The Analytics Process

    1. Front Matter

      Pages 119-119
    2. The Analytics Process

      • Alex Gonçalves
      Pages 121-140
    3. Armando Terribili

      • Alex Gonçalves
      Pages 141-146
  6. Metrics, Dashboards, and Reports

    1. Front Matter

      Pages 147-147
    2. Metrics

      • Alex Gonçalves
      Pages 149-186
    3. Dashboards

      • Alex Gonçalves
      Pages 187-211
    4. Reports

      • Alex Gonçalves
      Pages 213-229
    5. Milan Veverka

      • Alex Gonçalves
      Pages 231-239

About this book

This book shows you how to use social media analytics to optimize your business performance. The tools discussed will prepare you to create and implement an effective digital marketing strategy. From understanding the data and its sources to detailed metrics, dashboards, and reports, this book is a robust tool for anyone seeking a tangible return on investment from social media and digital marketing.

Social Media Analytics Strategy speaks to marketers who do not have a technical background and creates a bridge into the digital world. Comparable books are either too technical for marketers (aimed at software developers) or too basic and do not take strategy into account. They also lack an overview of the entire process around using analytics within a company project. They don’t go into the everyday details and also don’t touch upon common mistakes made by marketers.

This book highlights patterns of common challenges experienced by marketers from entry level to directors and C-level executives. Social media analytics are explored and explained using real-world examples and interviews with experienced professionals and founders of social media analytics companies.        

What You’ll Learn

  • Get a clear view of the available data for social media marketing and how to access all of it
  • Make use of data and information behind social media networks to your favor
  • Know the details of social media analytics tools and platforms so you can use any tool in the market
  • Apply social media analytics to many different real-world use cases
  • Obtain tips from interviews with professional marketers and founders of social media analytics platforms
  • Understand where social media is heading, and what to expect in the future

Who This Book Is For

Marketing professionals, social media marketing specialists, analysts up to directors and C-level executives, marketing students, and teachers of social media analytics/social media marketing

Authors and Affiliations

  • Las Vegas, USA

    Alex Gonçalves

About the author

Alex Gonçalves works for Quintly (professional social media analytics), training and providing analytics to social media teams around the world from global companies such as Peugeot & Citroen, Danone, Autodesk, and Monster Energy, as well as from global PR agencies such as Ogilvy, Leo Burnett, Publicis, Mediacom, Mindshare, Havas, and many others. Alex's global experience combined with his professional experience has given him an understanding of the different contexts of digital marketing around the world. He has lived in the United States, Germany, England, Czech Republic, Portugal, and Brazil. He currently lives in the United States, where he continues to expand his work and help professionals improve their use of social media analytics. 






Bibliographic Information

Buy it now

Buying options

eBook USD 44.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Other ways to access