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Agile UX Storytelling

Crafting Stories for Better Software Development

  • Book
  • © 2017

Overview

Authors:
  1. Rebecca Baker

    1. Plano, USA

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  • Models how to craft stories to facilitate communication within the project team and with stakeholders
  • Shows how to leverage stories to identify problems and patterns, accelerate delivery, and optimize business value
  • Applies UX storytelling techniques to all stages of the SDLC

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Table of contents (17 chapters)

  1. Front Matter

    Pages i-xx
    Download chapter PDF

  2. A New Project

    • Rebecca Baker
    Pages 1-5

  3. The Storyteller

    • Rebecca Baker
    Pages 7-15

  4. The Plan

    • Rebecca Baker
    Pages 17-24

  5. A Visit

    • Rebecca Baker
    Pages 25-33

  6. Field Work

    • Rebecca Baker
    Pages 35-41

  7. The Horror Stories

    • Rebecca Baker
    Pages 43-50

  8. The Wreckage

    • Rebecca Baker
    Pages 51-56

  9. The Balance

    • Rebecca Baker
    Pages 57-63

  10. Problems

    • Rebecca Baker
    Pages 65-73

  11. Personas and Journey Maps

    • Rebecca Baker
    Pages 75-80

  12. Sharing the Research

    • Rebecca Baker
    Pages 81-90

  13. Architecture

    • Rebecca Baker
    Pages 91-105

  14. Problem-Solving

    • Rebecca Baker
    Pages 107-116

  15. Revelations

    • Rebecca Baker
    Pages 117-125

  16. MVP

    • Rebecca Baker
    Pages 127-132

  17. The Bid

    • Rebecca Baker
    Pages 133-135

  18. Epilogue: Finding a Happily Ever After

    • Rebecca Baker
    Pages 137-144
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Keywords

About this book

Learn how to use stories throughout the agile software development lifecycle. Through lessons and examples, Agile UX Storytelling demonstrates to product owners, customers, scrum masters, software developers, and designers how to craft stories to facilitate communication, identify problems and patterns, refine collaborative understanding, accelerate delivery, and communicate the business value of deliverables. Rebecca Baker applies the techniques of storytelling to all facets of the software development lifecycle—planning, requirements gathering, internal and external communication, design, and testing—and shows how to use stories to improve the delivery process.
What You'll Learn


  • Craft stories to facilitate communication within the project team and with stakeholders
  • Leverage stories to identify problems and patterns, accelerate delivery, and communicate business value
  • Apply storytelling techniques to all stages of the SDLC
  • Marshal user stories to focus requirements gathering and ensure a consistent message



Who This Book Is For


All SDLC and UX roles: product owners, customers, scrum masters, software developers, and UX designers





Authors and Affiliations

  • Plano, USA

    Rebecca Baker

About the author

Rebecca Baker is a professional speaker and passionate storyteller with over 20 publications and 30 speaking engagements on topics ranging from information encapsulation to remote usability testing. A patent-holder with 20+ years of enterprise software experience, Rebecca is currently Senior Director of User Interaction Design and Research at the Active Network, where she instituted a story-based design approach to feature planning and development. She was formerly UX Design Director and Product Design Manager at CA Technologies. Rebecca received her BS in physics from the University of Houston and her PhD in Information Science from the University of North Texas. As a writer of both fiction and non-fiction, she believes that storytelling should not be relegated to fairy tales, but can work to make information more accessible, understandable, memorable, and actionable in every day work.

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