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Reinventing ITIL® in the Age of DevOps

Innovative Techniques to Make Processes Agile and Relevant

Authors: Krishna, Abhinav

  • Explains the ready-to-use new ITIL framework that is sought after in most organizations
  • Contains tips on how DevOps and ITIL can be linked together
  • Shows how operations can be run with automation and minimal resources 
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Buy this book

eBook 26,99 €
price for Germany (gross)
  • The eBook version of this title will be available soon
  • Due: 22. Januar 2019
  • ISBN 978-1-4842-3976-6
  • Digitally watermarked, DRM-free
  • Included format:
  • ebooks can be used on all reading devices
Softcover 35,30 €
price for Germany (gross)
  • Due: 25. Dezember 2018
  • ISBN 978-1-4842-3975-9
  • Free shipping for individuals worldwide
About this book

Delve into the principles of ITIL® and DevOps and examine the similarities and differences. This book re-engineers the ITIL framework to work in DevOps projects without changing its meaning and its original objectives, making it fit for purpose for use in DevOps projects. Reinventing ITIL® in the Age of DevOpsshows you the relevance of ITIL since the emergence of DevOps and puts a unique spin on the ITIL service management framework. Along the way you will see that ITIL is a mature service management framework and years of maturity will be lost if it’s made invalid. 
The ideas, recommendations, and solutions provided in Reinventing ITIL in the Age of DevOps can be leveraged in order to readily develop solutions or create proposals for clients. The ideas in this book can be further expanded to deliver seamless services to DevOps projects. 
What You Will Learn

  • Discover the basics of ITIL and DevOps
  • Compare ITIL and DevOps
  • Understand the structure of a DevOps organization and adapt the ITIL roles to this structure
  • Re-engineer ITIL for DevOps projects
  • Implement major processes such as incident management, configuration management, and change management processes in DevOps projects
  • Automate activities within processes

Who This Book Is For 
Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365.

About the authors

Abhinav Krishna Kaiser works as a senior manager in a leading consulting firm. He leads the development of DevOps solutions to various companies who seek to develop software in an Agile way. Apart from consulting on DevOps, he also trains IT professionals on DevOps concepts, processes, and tools. 
Abhinav is one of the leading names synonymous with ITIL, his previous publication – Becoming ITIL Foundation Certified in 7 Days, is one of the top guides recommended to IT professionals looking to become ITIL Foundation certified and to those getting into the field of service management. Abhinav started consulting with clients fifteen years ago on IT service management, where he created value by developing robust service management solutions. He is one of the foremost authorities in the area of configuration management and his solutions have stood the test of time, rigor, and technological advancements.Apart from delivering training on DevOps, Abhinav has delivered ITIL Foundation and ITIL Expert training to employees from various multinational corporations. He blogs and writes guides and articles on DevOps, Agile, and ITIL. 
While the life of a consultant is to go where the client wants him to be, Abhinav is currently in Bangalore. He is happily married with two little kids. 

Buy this book

eBook 26,99 €
price for Germany (gross)
  • The eBook version of this title will be available soon
  • Due: 22. Januar 2019
  • ISBN 978-1-4842-3976-6
  • Digitally watermarked, DRM-free
  • Included format:
  • ebooks can be used on all reading devices
Softcover 35,30 €
price for Germany (gross)
  • Due: 25. Dezember 2018
  • ISBN 978-1-4842-3975-9
  • Free shipping for individuals worldwide

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Bibliographic Information

Bibliographic Information
Book Title
Reinventing ITIL® in the Age of DevOps
Book Subtitle
Innovative Techniques to Make Processes Agile and Relevant
Authors
Copyright
2018
Publisher
Apress
Copyright Holder
Abhinav Krishna Kaiser
eBook ISBN
978-1-4842-3976-6
DOI
10.1007/978-1-4842-3976-6
Softcover ISBN
978-1-4842-3975-9
Edition Number
1
Number of Pages
XVIII, 306
Number of Illustrations
84 b/w illustrations
Topics