Overview
- Discusses best practices for features in Field Services
- Consists of case studies and examples for configuring and customizing Field Services
- Covers external inputs using technologies such as Azure Logic Apps
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Table of contents (7 chapters)
Keywords
About this book
The book starts with an introduction to Field Services and setting up your Dynamics 365 subscription. Next, you will configure your application. You are shown how to allocate work, manage resources, and move inventory. You will configure both Field Services and the new Field Services Mobile app. One of the main topics covered is applying security to both Field Services and the Field Services Mobile App and how to use both flavors of the application to implement effective solutions. You will go through examples to understand and apply the concepts and features for configuration of Field Services. You also will learn best practices for configuring and customizing Field Services.
After reading this book, you will be able to develop and implement enterprise-scale solutions using Dynamics 365 Field Services.
What Will You Learn
- Create and process Work Orders
- Manage inventory movement in the field
- Set up security in Field Services and Field Services Mobile App
- Generate Work Orders with agreement
- Utilize Microsoft Power Automate with Field Service
Who Is This Book For
Technical and functional consultants who have Dynamics 365 CE development experience
Authors and Affiliations
About the authors
Indika Abayarathne is from Melbourne, Australia and currently works as a Lead Consultant/Solution Architect. He started the Dynamics CRM journey in 2008 and performed different roles in software development and in consultancy. He blogs on development experience, technology, sharing knowledge, and his expertise via crmfortress.com.
Bibliographic Information
Book Title: Dynamics 365 Field Service
Book Subtitle: Implementing Business Solutions for the Enterprise
Authors: Sanjaya Yapa, Indika Abayarathne
DOI: https://doi.org/10.1007/978-1-4842-6408-9
Publisher: Apress Berkeley, CA
eBook Packages: Professional and Applied Computing, Apress Access Books, Professional and Applied Computing (R0)
Copyright Information: Sanjaya Yapa and Indika Abayarathne 2021
Softcover ISBN: 978-1-4842-6407-2Published: 08 December 2020
eBook ISBN: 978-1-4842-6408-9Published: 07 December 2020
Edition Number: 1
Number of Pages: XV, 314
Number of Illustrations: 350 b/w illustrations
Topics: Microsoft and .NET