Overview
- Written for a wide reading audience who all share the goal of shaping AI-informed products and services
- Provides context for AI that is rare to find today: how to learn from AIs past to shape it for today and the future
- Presented in a technical style but does not require deep technical knowledge of UX or AI
- Demonstrates how we can make humans smarter as well in their interactions with AI
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Table of contents (5 chapters)
Keywords
About this book
Great effort has been put forth to continuously make AI “smarter.” But, will smarter always equal more successful AI? It is not just about getting a product to market, but about getting the product into a user’s hands in a form that will be embraced. This demands examining the product from the perspective of the user. Authors Gavin Lew and Robert Schumacher have written AI and UX to examine just how product managers and designers can best strike this balance. From exploring the history of the parallel journeys of AI and UX, to investigating past product examples and failures, to practical expertknowledge on how to best execute a positive user experience, AI and UX examines all angles of how AI can best be developed within a UX framework.
The new world of AI necessitates an equally new UX lens through which to see all potential products. While massive inroads have created strides in AI technology, it must be accessible and easy to use for the consumer. Innovators in the field need to shift thinking from “it works” to “it works well,” which makes all the difference in increasing adoption. Let your users enhance your data, and let the UX of your product do the selling for you. AI and UX is your roadmap for the future.
What You'll Learn
- Understand how the usage and success of AI depends on a great user experience
- Discover how technology can advance beyond “it works” to “it works well,” which subsequently increases its adoption
- Determine what ways can we let the users enhance the data to make AI better attuned to their needs
- Realize how you can make humans smarter in their interactions with AI
Who This Book Is For
Those interested in AI and future implications; these can be futurists, technophiles, or product designers and product managers working on AI productsAuthors and Affiliations
About the authors
Robert M. Schumacher, Jr. has more than 30 years of experience in academic, agency and corporate worlds. He co-owned User Centric with Gavin from its early stages until it was sold to GfK in 2012. While at UserCentric, Bob helped found the User Experience Alliance, a global alliance of UX agencies. As well he founded User Experience Ltd, a UX agency in Beijing. He is Co-founder, co-owner, and Managing Partner of Bold Insight, part of ReSight Global, a global UX company. He has several patents and dozens of technical publications, including user interface standards for health records for the US government. He also is an Adjunct Professor at Northwestern University. Bob has a Ph.D. in Cognitive and Experimental Psychology from the University of Illinois at Urbana-Champaign.
Bibliographic Information
Book Title: AI and UX
Book Subtitle: Why Artificial Intelligence Needs User Experience
Authors: Gavin Lew, Robert M. Schumacher Jr.
DOI: https://doi.org/10.1007/978-1-4842-5775-3
Publisher: Apress Berkeley, CA
eBook Packages: Professional and Applied Computing, Apress Access Books, Professional and Applied Computing (R0)
Copyright Information: Gavin Lew, Robert M. Schumacher Jr. 2020
Softcover ISBN: 978-1-4842-5774-6Published: 17 October 2020
eBook ISBN: 978-1-4842-5775-3Published: 16 October 2020
Edition Number: 1
Number of Pages: IX, 143
Number of Illustrations: 6 b/w illustrations
Topics: Artificial Intelligence, Media Design, Logic Design, Software Engineering, Engineering Design