Hoss "Mark Renee" Hostetler is a business technologist specializing in customer relationship management (CRM) strategy and implementation. Hoss's background is in the Microsoft technology stack and how CRM applications coupled with an expert understanding of business processes can benefit customers. He has been implementing CRM solutions since his career began and is considered an expert in CRM business and process modeling, CRM infrastructure architecture, integration architecture, application design, independent software vendor extensions, data migration, and extension development. He is passionate about the value a properly executed CRM project can bring to any organization. Hoss is the director of CRM at Altriva, a professional services firm based in Bellevue, Washington.
Hoss Hostetler's Books
Success with Microsoft Dynamics CRM 4.0
- Publication Date: December 16, 2008
- ISBN13: 978-1-4302-1604-9
Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project. Learn More …