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2018/03/30

What Can Microsoft Teams Bring to an Organization?

By Balu Ilag


Now days employees using, messaging, phone calls, emails and meeting increased drastically. Microsoft Teams provides all of that without compromising their application experience.  

Using teams, employees can collaborate with internal Team members but also they can communicate with external Team members through ‘Guest Access’ outside of their organization boundaries. Guest access covered in detain in Chapter 3.

Let’s discuss in detail, on how employee can use these capabilities;

Conversation/ Chat in Team


Microsoft Teams allows teams and members to communicate in real time and keep everyone in the updated at the same time. All team members can see and contribute to the team chat, seeing chat history at any time to recall past discussions and decisions with persistent experience.

Employees have the flexibility to create private chats for small group conversations with one or many people for when a conversation needs to be taken offline. They can stay on top of all of the activity with notifications that alert them when they have been @mentioned or when someone replies to a conversation that they are a part of.

Communicate using Teams Call and Meeting


Microsoft Teams has great way to communicate within Team or Outside Teams, not only chat but also with audio/video calls and meetings. Employee can start chat conversation and end up with audio / video calls. When they need to discuss then they can simply do One-to-One or group call.

Team for Teamwork


Microsoft Teams gives you the flexibility to create a workspace that fits team needs. Employees can create different channels for the team based on their work or needs. They can add new tabs to a channel for quick access to frequently used documents and cloud services like PowerPoint and Planner. Teams also includes integrations from partners like Zendesk, Asana, and Hootsuite.

Teams keeps everything securely


compliance, privacy and transparency. Teams was built using these same principles to deliver an enterprise grade platform with enhanced security.

Teams protects team data securely using strong security measures including two factor authentication, hard passwords and access policies. Employees data is always encrypted, whether it is chat, notes or files.

From the start, Teams was architected with compliance, authentication and privacy in mind. Teams will have compliance built-in, with support for industry standards including grade b accessibility, ISO 27001 and 27018, SOC 1 and SOC 2, HIPAA, EU Model Clauses and more.

Microsoft has added information protection features that useful for organizations, they can expect from Office 365 apps and services– Archive, eDiscovery, Legal Hold, Compliance Content Search, Auditing and Reporting. These features help organizations to control sensitive information if their business has specific security requirements for content security and data use.

About the Author

Balu Ilag is a five times Microsoft MVP, MCSE: Communication and MCITP certified professional. He has been working as a consultant with over 12 years of experience working with Microsoft Unified Communication solutions including OCS, Lync and Skype for Business. He also authors administrative blog on Unified Communication and has participated in writing Getting Started with Microsoft Teams book and multiple admin guide for Microsoft TechNet Gallery.

Learn more about in Balu Ilag's book, Introducing Microsoft Teams: Understanding the New Chat-Based Workspace in Office 365, now available in both digital and print formats.