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Innovation, Social Networks, and Service Ecosystems

Managing Value in the Digital Economy

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  • © 2020

Overview

Authors:
  1. Jennifer D. Chandler

    1. California State University, Fullerton, USA

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  • Explains how innovation relates to artificial intelligence, machine learning, big data, internet of things and digital platforms

  • Examines managerial decision-making and the role of managers in enhancing innovation

  • Focuses on the managerial aspects of innovation from both theoretical and practice perspectives

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Table of contents (6 chapters)

  1. Front Matter

    Pages i-ix
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  2. Innovation from a Networked, Ecosystems Perspective

    • Jennifer D. Chandler
    Pages 1-24

  3. Plasticity: Toward a Better Understanding of Innovation

    • Jennifer D. Chandler
    Pages 25-48

  4. The Micro and the Individual Innovator

    • Jennifer D. Chandler
    Pages 49-63

  5. Innovation and Diffusion at the Meso Level

    • Jennifer D. Chandler
    Pages 65-94

  6. Macro: Innovation as Renovated Connections

    • Jennifer D. Chandler
    Pages 95-122

  7. The Importance of Being Human

    • Jennifer D. Chandler
    Pages 123-144

  8. Back Matter

    Pages 145-146
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Keywords

About this book

This book examines the ways in which value is created in the digital economy from a social networks and service ecosystems perspective. Focusing on innovation, this project explores analytics, Big Data, and privacy with respect to service management and value creation. It debunks these technology-centric buzzwords by relating cross-disciplinary research topics from seminal sociology, business, management, marketing, information systems, organizational, and technology theory under the common theme of plasticity, which is the ability of a system to take and retain form. A keen understanding of plasticity is the route to success in the digital economy. This book, aimed at academics, graduate students and practitioners in fields related to innovation, service research, and strategic management, offers a holistic perspective on innovation that is informed by scholarly research from multiple disciplines.

Authors and Affiliations

  • California State University, Fullerton, USA

    Jennifer D. Chandler

About the author

Jennifer D. Chandler is Associate Professor of Management at California State University, Fullerton, USA. She studies service innovation, technology, and the development of user-centric service systems.

Bibliographic Information

  • Book Title: Innovation, Social Networks, and Service Ecosystems

  • Book Subtitle: Managing Value in the Digital Economy

  • Authors: Jennifer D. Chandler

  • DOI: https://doi.org/10.1007/978-3-030-47797-4

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2020

  • Hardcover ISBN: 978-3-030-47796-7Published: 01 October 2020

  • Softcover ISBN: 978-3-030-47799-8Published: 02 October 2021

  • eBook ISBN: 978-3-030-47797-4Published: 30 September 2020

  • Edition Number: 1

  • Number of Pages: IX, 146

  • Topics: Business and Management, general, Management, Marketing, Operations Management

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