Buy this book
- About this book
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Quality issues are occupying an increasingly prominent position in today's global business market, with firms seeking to compete on an international level on both price and quality. Consumers are demanding higher quality standards from manufacturers and service providers, while virtually all industrialized nations have instituted quality programs to help indigenous corporations. A proliferation in nation-wide and regional quality awards such as the Baldridge award and certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to implement programs of continuous improvement. To achieve competitiveness, quality practice is a necessity and this book offers an exposition of how quality can be attained.
The Handbook of Total Quality Management:- Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking
- Discusses the views of leading quality practitioners such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the book
- Considers important strategies for quality improvement, including initiation and performance evaluation through auditing, re-engineering, and process and design innovations.
With contributions from 47 authors in 13 different countries, the Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with quality management and deployment, including consultants, practitioners and engineers in the professional sector, and students and lecturers of information systems, management and industrial engineering.
- Table of contents (37 chapters)
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Introduction to quality
Pages 1-20
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Comparing Deming’s and Juran’s philosophies to the formation of total quality leaders’ world views
Pages 21-40
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Strategic quality planning
Pages 41-86
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Quality improvement through learning curve analysis
Pages 87-107
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Human resources and training
Pages 108-127
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Table of contents (37 chapters)
Bibliographic Information
- Bibliographic Information
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- Book Title
- Handbook of Total Quality Management
- Editors
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- Christian Madu
- Copyright
- 1998
- Publisher
- Springer US
- Copyright Holder
- Kluwer Academic Publishers
- eBook ISBN
- 978-1-4615-5281-9
- DOI
- 10.1007/978-1-4615-5281-9
- Hardcover ISBN
- 978-0-412-75360-2
- Softcover ISBN
- 978-1-4613-7409-1
- Edition Number
- 1
- Number of Pages
- XXXII, 801
- Topics
