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Computer Supported Cooperative Work

Configuring User-Designer Relations

Interdisciplinary Perspectives

Editors: Voss, A., Hartswood, M., Procter, R., Rouncefield, M., Slack, R., Büscher, M. (Eds.)

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About this book

‘User-designer relations’ concerns the sorts of working relationships that arise between developers and end users of IT products - the different ways designers of IT products seek to engage with users, and the ways users seek to influence product design. It is through the shifting patterns of these relations that IT products are realised. Although it has generally been accepted that achieving better user-designer relations will improve the quality of IT products, there has been little consensus on how this might be achieved.
This book aims to deepen our understanding of the relationships between users and designers both as they emerge in the wild and as a consequence of our attempts to intervene. Through a series of case studies the book juxtaposes in-depth explorations of different perspectives and approaches to thinking about - and doing - user-designer relations, considering important implications for design and computer science more generally.

Table of contents (10 chapters)

Table of contents (10 chapters)
  • Introduction: Configuring User-Designer Relations: Interdisciplinary Perspectives

    Pages 1-11

    Voss, Alex (et al.)

  • Participatory Design: Issues and Approaches in Dynamic Constellations of Use, Design, and Research

    Pages 13-29

    Törpel, Bettina (et al.)

  • Design as and for Collaboration: Making Sense of and Supporting Practical Action

    Pages 31-58

    Voss, Alex (et al.)

  • User-Designer Relations in Technology Production: The Development and Evaluation of an ‘Animator’ Tool to Facilitate User Involvement in the Development of Electronic Health Records

    Pages 59-85

    Jenkings, K. Neil

  • Lessons Learnt in Providing Product Designers with User-Participatory Interaction Design Tools

    Pages 87-109

    Bonner, John V.H

Buy this book

eBook $109.00
price for USA
  • ISBN 978-1-84628-925-5
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $139.99
price for USA
  • ISBN 978-1-84628-924-8
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.
Softcover $139.00
price for USA
  • ISBN 978-1-84996-678-8
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
Configuring User-Designer Relations
Book Subtitle
Interdisciplinary Perspectives
Editors
  • Alex Voss
  • Mark Hartswood
  • Rob Procter
  • Mark Rouncefield
  • Roger Slack
  • Monika Büscher
Series Title
Computer Supported Cooperative Work
Copyright
2009
Publisher
Springer-Verlag London
Copyright Holder
Springer-Verlag London
eBook ISBN
978-1-84628-925-5
DOI
10.1007/978-1-84628-925-5
Hardcover ISBN
978-1-84628-924-8
Softcover ISBN
978-1-84996-678-8
Series ISSN
1431-1496
Edition Number
1
Number of Pages
XVI, 246
Topics

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