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Information and Communication Technologies in Tourism 2020

Proceedings of the International Conference in Surrey, United Kingdom, January 08–10, 2020

  • Conference proceedings
  • © 2020

Overview

  • Features latest research on information and communication technologies in tourism which leads to innovation and idea generation
  • Provides a comprehensive overview of the central topics in eTourism helping the reader to understand the bigger picture
  • Offers a global research progress perspective demonstrating a large number of methods

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Table of contents (26 papers)

  1. Social Media

  2. Destinations

  3. Recommendation and Decision Making

  4. Virtual and Augmented Reality

Keywords

About this book

Gathering the outcomes of the 27th annual international eTourism conference ENTER2020, this book presents new research, innovative systems and industry case studies on the application of Information and Communication Technologies (ICT) in travel and tourism. It shares the latest findings discussed at the conference and highlights various topics within the field, including social media, destination marketing, recommender systems and decision-making, virtual and augmented reality, technology in tourism, and research on hotels and activities. Readers will find a wealth of state-of-the-art insights and ideas on how information and communication technologies can be applied in travel and tourism.



Editors and Affiliations

  • Institute of Information Systems Engineering, TU Wien, Vienna, Austria

    Julia Neidhardt

  • Chair of Connected Mobility, TU Munich, Garching, Germany

    Wolfgang Wörndl

About the editors

Julia Neidhardt is a researcher at the Faculty of Informatics at TU Wien, Austria. She has a background in mathematics and computer science, and her research interests include picture-based travel recommender systems, predictive models of touristic behavior and peer influence in online social networks. Dr. Neidhardt has published over 30 papers in peer-reviewed journals and conferences. She was co-chair of the Workshop on Recommenders in Tourism (RecTour) at the ACM RecSys Conference in the last four years and research track co-chair of ENTER 2019.

Wolfgang Wörndl is a senior researcher and lecturer at the Department of Informatics at TU Munich (TUM), Germany. He obtained diploma degrees in both computer science and business and holds a doctoral degree in computer science from TUM. His current research focuses on interactive recommender systems in mobile scenarios such as travel and tourism. He co-organized and served as program committee member for a large number of journals, conferences and workshops, e.g. local chair of ACM MobiSys 2018 and co-chair of the Workshop on Recommenders in Tourism (RecTour) at the ACM RecSys Conference.




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