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Website Quality and Shopping Behavior

Quantitative and Qualitative Evidence

  • Book
  • © 2020

Overview

  • Presents best practices in web design and web development from over 250 professionals
  • Analyses online users’ browsing and shopping patterns
  • Provides an overview of the website quality research covering the last two decades
  • Includes data from laboratory experiments and real-world website traffic

Part of the book series: SpringerBriefs in Business (BRIEFSBUSINESS)

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Table of contents (6 chapters)

Keywords

About this book

This book analyses the impact of web design parameters on user experience and the behaviour of website users. Website design is considered one of the key parameters of a company's Internet presentation, affecting consumer attitudes and buying behaviour. The authors examine the concept of website quality based on the identification of patterns of user behaviour in the online environment, particularly focusing on the functional and aesthetic parameters of web design and causal relationships between them. Using website traffic analysis and best practices from professionals, they describe a methodical procedure for measuring the quality of web pages and developing optimised websites. 

 

Authors and Affiliations

  • Department of Informatics, Faculty of Economics, Technical University of Liberec, Liberec, Czech Republic

    Tereza Semerádová, Petr Weinlich

About the authors

Tereza Semerádová is a researcher in the Department of Informatics at the Technical University of Liberec, Czech Republic. Her primary research areas include online marketing strategies, user experience design, and advertising efficiency. In addition to her academic activities, Tereza also participates in numerous marketing projects where she operates as a consultant on Facebook ads, Google AdWords, and website analytics. 

Petr Weinlich is a researcher in the Department of Informatics at the Technical University of Liberec, Czech Republic. He specializes in multimedia, web design, and creative marketing content, and worked in professional sound processing, green screen production, vector graphics, photo editing, animation, and optimization of video content for advertising systems. 

Bibliographic Information

  • Book Title: Website Quality and Shopping Behavior

  • Book Subtitle: Quantitative and Qualitative Evidence

  • Authors: Tereza Semerádová, Petr Weinlich

  • Series Title: SpringerBriefs in Business

  • DOI: https://doi.org/10.1007/978-3-030-44440-2

  • Publisher: Springer Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Author(s), under exclusive license to Springer Nature Switzerland AG 2020

  • Softcover ISBN: 978-3-030-44439-6Published: 04 April 2020

  • eBook ISBN: 978-3-030-44440-2Published: 03 April 2020

  • Series ISSN: 2191-5482

  • Series E-ISSN: 2191-5490

  • Edition Number: 1

  • Number of Pages: X, 129

  • Number of Illustrations: 4 b/w illustrations, 7 illustrations in colour

  • Topics: Customer Relationship Management, Online Marketing/Social Media, e-Business/e-Commerce

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