Skip to main content
SpringerLink
Log in

Responsible AI and Analytics for an Ethical and Inclusive Digitized Society

20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021, Galway, Ireland, September 1–3, 2021, Proceedings

  • Conference proceedings
  • © 2021

Overview

Editors:
  1. Denis Dennehy

    1. National University of Ireland, Galway, Galway, Ireland

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  2. Anastasia Griva

    1. National University of Ireland, Galway, Galway, Ireland

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  3. Nancy Pouloudi

    1. Athens University of Economics and Business, Athens, Greece

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  4. Yogesh K. Dwivedi

    1. Swansea University, Swansea, UK

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  5. Ilias Pappas

    1. University of Agder, Kristiansand, Norway

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  6. Matti Mäntymäki

    1. University of Turku, Turku, Finland

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

Part of the book series: Lecture Notes in Computer Science (LNCS, volume 12896)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

Included in the following conference series:

Conference proceedings info: I3E 2021.

This is a preview of subscription content, log in via an institution to check access.

Access this book

Log in via an institution
eBook USD 139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 179.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (66 papers)

  1. Front Matter

    Pages i-xxi
    Download chapter PDF

  2. Adopting AI for Digital Transformation and Public Good

    1. Front Matter

      Pages 1-1
      Download chapter PDF

    2. Affordances in Human-Chatbot Interaction: A Review of the Literature

      • Morten Johan Mygland, Morten Schibbye, Ilias O. Pappas, Polyxeni Vassilakopoulou
      Pages 3-17

    3. AI in the Workplace: Exploring Chatbot Use and Users’ Emotions

      • Lorentsa Gkinko, Amany Elbanna
      Pages 18-28

    4. Chatbots at Work: A Taxonomy of the Use of Chatbots in the Workplace

      • Lorentsa Gkinko, Amany Elbanna
      Pages 29-39

    5. A Process Model of Artificial Intelligence Implementation Leading to Proper Decision Making

      • Mohammad I. Merhi
      Pages 40-46

    6. AI: Opportunities and Challenges - The Optimal Exploitation of (Telecom) Corporate Data

      • Polyxeni Palaiogeorgou, Christos A. Gizelis, Antonios Misargopoulos, Filippos Nikolopoulos-Gkamatsis, Michalis Kefalogiannis, Antonis M. Christonasis
      Pages 47-59

    7. Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in Ghana

      • Michael Nartey Agbeko, John Effah, Richard Boateng
      Pages 60-70

    8. Adopting Artificial Intelligence in the Saudi Arabian Public Sector: Preliminary Findings

      • Albandari Alshahrani, Denis Dennehy, Matti Mäntymäki
      Pages 71-81

    9. Achieving Digital-Driven Patient Agility in the Era of Big Data

      • Rogier van de Wetering
      Pages 82-93

    10. Responsible Machine Learning Pilot Test Projects: A Medical Coding Case Study

      • Samantha Champagnie, Janis L. Gogan
      Pages 94-106

  3. AI and Analytics Decision Making

    1. Front Matter

      Pages 107-107
      Download chapter PDF

    2. Wise Data-Driven Decision-Making

      • Morteza Namvar, Ali Intezari
      Pages 109-119

    3. Data-Driven Collaborative Human-AI Decision Making

      • Gregoris Mentzas, Katerina Lepenioti, Alexandros Bousdekis, Dimitris Apostolou
      Pages 120-131

    4. Always Trust the Advice of AI in Difficulties? Perceptions Around AI in Decision Making

      • Amit Kumar Kushwaha, Ruchika Pharswan, Arpan Kumar Kar
      Pages 132-143

    5. Big Data Analytics Affordances for Social Innovation: A Theoretical Framework

      • Ilias O. Pappas, Devinder Thapa
      Pages 144-149

    6. COVID-19 Discrepancies Rising from Population Density Political Polarization Exacerbates Policy Gap

      • Mouwafac Sidaoui, Nicholas Abrams, Abhishruti Adhikari
      Pages 150-158

  4. AI Philosophy, Ethics and Governance

    1. Front Matter

      Pages 159-159
      Download chapter PDF

    2. Ethics and AI Issues: Old Container with New Wine?

      • Fred Niederman, Elizabeth White Baker
      Pages 161-172

    3. Governing Artificial Intelligence and Algorithmic Decision Making: Human Rights and Beyond

      • Vasiliki Koniakou
      Pages 173-184
Back to top

Other volumes

  1. Responsible AI and Analytics for an Ethical and Inclusive Digitized Society

Keywords

About this book

This volume constitutes the proceedings of the 20th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2021, held in Galway, Ireland, in September 2021.*

The total of 57 full and 8 short papers presented in these volumes were carefully reviewed and selected from 141 submissions. The papers are organized in the following topical sections: AI for Digital Transformation and Public Good; AI & Analytics Decision Making; AI Philosophy, Ethics & Governance; Privacy & Transparency in a Digitized Society; Digital Enabled Sustainable Organizations and Societies; Digital Technologies and Organizational Capabilities; Digitized Supply Chains; Customer Behavior and E-business; Blockchain; Information Systems Development; Social Media & Analytics; and Teaching & Learning.

*The conference was held virtually due to the COVID-19 pandemic.

Editors and Affiliations

  • National University of Ireland, Galway, Galway, Ireland

    Denis Dennehy, Anastasia Griva

  • Athens University of Economics and Business, Athens, Greece

    Nancy Pouloudi

  • Swansea University, Swansea, UK

    Yogesh K. Dwivedi

  • University of Agder, Kristiansand, Norway

    Ilias Pappas

  • University of Turku, Turku, Finland

    Matti Mäntymäki

Bibliographic Information

Publish with us

Policies and ethics

Societies and partnerships

Back to top

Search

Navigation