Editors:
- Thorough introduction and systematic overview of the new field e-service intelligence
- Covers the state of the art of e-service intelligence including both theorems and applications
- Includes supplementary material: sn.pub/extras
Part of the book series: Studies in Computational Intelligence (SCI, volume 37)
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Table of contents (32 chapters)
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Front Matter
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Web Information Presentation, Search, and Mining
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Personalization, Privacy, and Trust in E-Services
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E-Service Evaluation, Optimization, and Knowledge Discovery
About this book
Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. E-Service Intelligence integrates intelligent techniques into e-service systems for realizing intelligent internet information searching, presentation, provision, recommendation, online system design, implementation, and assessment to internet users. This book offers a thorough introduction and systematic overview of the new field and covers the state-of-the-art of the research and development in E-Service Intelligence ranging from e-services and/or intelligent techniques to web information presentation, search, and mining, to personalization, privacy, and trust in e-services, to e-service evaluation, optimization and knowledge discovery, and to intelligent e-service system developments.
Editors and Affiliations
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Faculty of Information Technology, University of Technology, Broadway, Australia
Jie Lu, Guangquan Zhang
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The Belgian Nuclear Research Centre (SCK.CEN), Belgium
Da Ruan
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Department of Applied Mathematics and Computer Science, Ghent University, Gent, Belgium
Da Ruan
Bibliographic Information
Book Title: E-Service Intelligence
Book Subtitle: Methodologies, Technologies and Applications
Editors: Jie Lu, Guangquan Zhang, Da Ruan
Series Title: Studies in Computational Intelligence
DOI: https://doi.org/10.1007/978-3-540-37017-8
Publisher: Springer Berlin, Heidelberg
eBook Packages: Engineering, Engineering (R0)
Copyright Information: Springer-Verlag Berlin Heidelberg 2007
Hardcover ISBN: 978-3-540-37015-4Published: 26 October 2006
Softcover ISBN: 978-3-642-07201-7Published: 30 November 2010
eBook ISBN: 978-3-540-37017-8Published: 09 March 2007
Series ISSN: 1860-949X
Series E-ISSN: 1860-9503
Edition Number: 1
Number of Pages: IX, 711
Topics: Mathematical and Computational Engineering, Information Systems Applications (incl. Internet), Artificial Intelligence, e-Commerce/e-business, IT in Business