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  • © 2014

A Concise Guide to Market Research

The Process, Data, and Methods Using IBM SPSS Statistics

  • Compact, hands-on and step-by-step introduction to quantitative market research techniques
  • Presents the most important techniques and shows how to translate theoretical choices into SPSS and how to analyze the output
  • Range of education elements such as learning objectives, keywords, self-assessment tests, case studies
  • Innovative supplementary online concept, including mobile tags, sample datasets and additional cases
  • Includes supplementary material: sn.pub/extras

Part of the book series: Springer Texts in Business and Economics (STBE)

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Table of contents (10 chapters)

  1. Front Matter

    Pages i-xxii
  2. Introduction to Market Research

    • Marko Sarstedt, Erik Mooi
    Pages 1-9
  3. The Market Research Process

    • Marko Sarstedt, Erik Mooi
    Pages 11-23
  4. Data

    • Marko Sarstedt, Erik Mooi
    Pages 25-45
  5. Getting Data

    • Marko Sarstedt, Erik Mooi
    Pages 47-86
  6. Descriptive Statistics

    • Marko Sarstedt, Erik Mooi
    Pages 87-139
  7. Hypothesis Testing & ANOVA

    • Marko Sarstedt, Erik Mooi
    Pages 141-192
  8. Regression Analysis

    • Marko Sarstedt, Erik Mooi
    Pages 193-233
  9. Factor Analysis

    • Marko Sarstedt, Erik Mooi
    Pages 235-272
  10. Cluster Analysis

    • Marko Sarstedt, Erik Mooi
    Pages 273-324
  11. Communicating the Results

    • Marko Sarstedt, Erik Mooi
    Pages 325-342
  12. Back Matter

    Pages 343-347

About this book

This accessible, practice-oriented and compact text provides a hands-on introduction to market research. Using the market research process as a framework, it explains how to collect and describe data and presents the most important and frequently used quantitative analysis techniques, such as ANOVA, regression analysis, factor analysis and cluster analysis. 

The book describes the theoretical choices a market researcher has to make with regard to each technique, discusses how these are converted into actions in IBM SPSS version 22 and how to interpret the output. Each chapter concludes with a case study that illustrates the process using real-world data. A comprehensive Web appendix includes additional analysis techniques, datasets, video files and case studies. Tags in the text allow readers to quickly access Web content with their mobile device.

The new edition features:

  • Stronger emphasis on the gathering and analysis of secondary data (e.g., internetand social networking data)
  • New material on data description (e.g., outlier detection and missing value analysis)
  • Improved use of educational elements such as learning objectives, keywords, self-assessment tests, case studies, and much more
  • Streamlined and simplified coverage of the data analysis techniques with more rules-of-thumb
  • Uses IBM SPSS version 22

Authors and Affiliations

  • Faculty of Economics and Management, Otto-von-Guericke-Universität Chair of Marketing, Magdeburg, Germany

    Marko Sarstedt

  • Faculty of Business and Economics, University of Melbourne, Parkville, Victoria, Australia

    Erik Mooi

About the authors

Marko Sarstedt is a Professor of Marketing at the Otto-von-Guericke-University Magdeburg (Germany) and Adjunct Professor at the University of Newcastle (Australia). He holds lectures on market research and multivariate data analysis around the world and his research has been published in top-tier journals such as Journal of the Academy of Marketing Science, International Journal of Research in Marketing, MIS Quarterly, Long Range Planning and Journal of World Business.

Erik Mooi is a Senior Lecturer of Marketing at the University of Melbourne (Australia) and Aston Business School (United Kingdom). He teaches on various topics including statistical methods and market research to graduate students, PhD students and executives. His research has appeared in journals such as the Journal of Marketing and The International Journal of Research in Marketing.

Bibliographic Information

Buy it now

Buying options

eBook USD 63.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 79.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access