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Cruise Sector Challenges

Making Progress in an Uncertain World

Editors: Gibson, Philip, Papathanassis, Alexis, Milde, Petra (Eds.)

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  • ISBN 978-3-8349-6871-5
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About this book

The challenge for cruise operators is to come to terms with a changing world where the realities of the past are not constant. This textbook presents a compendium of important issues that were discussed at the 2nd International Cruise Conference in Plymouth (UK) between the 18th and 20th February 2010. The focus of the conference was to consider emerging issues, problems and solutions for the cruise industry at a time when trading conditions were perceived to be highly volatile.

About the authors

Prof. Dr. Philip Gibson (University of Plymouth), Prof. Dr. Alexis Papathanassis and Prof. Dr. Petra Milde (both Bremerhaven University of Applied Sciences) specialise on Cruise Management and are executive members of the Cruise Research Society.

Table of contents (15 chapters)

Table of contents (15 chapters)
  • Customer Deception in the Cruise Industry Exploring the Influence of Crowding on the Expectation – Satisfaction Relationship

    Pages 3-24

    Schmenner, Miriam Crisco

  • Seasonality: A factor of Crisis or Development in Cruise Tourism?

    Pages 25-37

    Luković, Tihomir (et al.)

  • Evaluating Cruise Demand Forecasting Practices: A Delphi Approach

    Pages 39-55

    Kollwitz, Hannah (et al.)

  • The Development and Meaning of Vessel Flags in the Cruise Industry

    Pages 57-75

    Boy, Cordula

  • Consumer Behaviour in the Traditional Cruise Market and implications for the Sustainability of Ocean Cruising

    Pages 79-92

    Cholwill, Martin

Buy this book

eBook $69.99
price for USA (gross)
  • ISBN 978-3-8349-6871-5
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $89.99
price for USA
  • ISBN 978-3-8349-3167-2
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
Cruise Sector Challenges
Book Subtitle
Making Progress in an Uncertain World
Editors
  • Philip Gibson
  • Alexis Papathanassis
  • Petra Milde
Copyright
2011
Publisher
Gabler Verlag
Copyright Holder
Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden
eBook ISBN
978-3-8349-6871-5
DOI
10.1007/978-3-8349-6871-5
Softcover ISBN
978-3-8349-3167-2
Edition Number
1
Number of Pages
XII, 255
Number of Illustrations
38 b/w illustrations
Topics

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