Table of Contents

1. Introduction.
2. Process Modeling and Analysis.
3. Data Mining.
4. Getting the Data.
5. Process Discovery: An Introduction.
6. Advanced Process Discovery Techniques.
7. Conformance Checking.
8. Mining Additional Perspectives.
9. Operational Support.
10. Tool Support.
11. Analyzing “Lasagna Processes”.
12. Analyzing “Spaghetti Processes”.
13. Cartography and Navigation.
14. Epilogue.

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