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From Total Quality Control to Lean Six Sigma

Evolution of the Most Important Management Systems for the Excellence

By Andrea Chiarini

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This book examines the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma.

Full Description

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  • ISBN13: 978-8-8470-2657-5
  • 65 Pages
  • Publication Date: May 11, 2012
  • Available eBook Formats: PDF

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Full Description
The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.
Table of Contents

Table of Contents

  1. 1 Introduction.
  2. 2 A historical path of the systems.
  3. 3 Literature review concerning the comparison of the systems.
  4. 4 Research methodology.
  5. 5 Japanese Total Quality Control.
  6. 6 Total Quality Management.
  7. 7 Deming’s System of Profound Knowledge.
  8. 8 Business Process Reengineering.
  9. 9 Lean Thinking.
  10. 10 Six Sigma.
  11. 11 Discussion and comparison about the common characteristics of the systems.
  12. 12 Lessons learned from the comparison and discussion.
  13. 13 Conclusions.
  14. 14 Agenda for future research.
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