Practical Studies in E-Government

Best Practices from Around the World

By Saïd Assar , Imed Boughzala , Isabelle Boydens

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ICT is improving governments’ capacity to provide a wide array of innovative services that benefit citizens, while E-government itself is now a multidisciplinary field of research. This volume considers the topic from both practical and research perspectives.

Full Description

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  • ISBN13: 978-1-4419-7532-4
  • 264 Pages
  • User Level: Science
  • Publication Date: November 17, 2010
  • Available eBook Formats: PDF

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Full Description
Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.
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Table of Contents


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