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  1. Service Systems Implementation
    • Publication Date: February 7, 2011
    • ISBN13: 978-1-441979-03-2
  2. Software Process Improvement and Capability Determination
    • Publication Date: October 13, 2014
    • ISBN13: 978-3-319130-35-4
  3. Strategic IT Management
    • Publication Date: December 5, 2009
    • ISBN13: 978-3-642050-33-6
  4. Successfully Implementing Microsoft Dynamics™
    • Publication Date: June 7, 2007
    • ISBN13: 978-3-540715-92-4
  5. Systems, Software and Services Process Improvement
    • Publication Date: June 12, 2014
    • ISBN13: 978-3-662438-95-4
  6. The Science of Service Systems
    • Publication Date: April 20, 2011
    • ISBN13: 978-1-441982-69-8
  7. Transforming Enterprise Cloud Services
    • Publication Date: November 15, 2010
    • ISBN13: 978-9-048198-45-0
  8. Transparent User Authentication
    • Publication Date: August 17, 2011
    • ISBN13: 978-0-857298-04-1
  9. Web 2.0
    • Publication Date: October 20, 2008
    • ISBN13: 978-0-387858-94-4
  10. Web Services in the Enterprise
    • Publication Date: January 31, 2007
    • ISBN13: 978-0-387233-74-1
  11. Working with India
    • Publication Date: November 18, 2008
    • ISBN13: 978-3-540890-77-5

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