Human–Computer Interaction Series

Global Usability

Editors: Douglas, Ian, Liu, Zhengjie (Eds.)

  • Covers the general issues in developing product interfaces for a range of cultures in a global market.
  • Profiles the development of global usability expertise as a specialist topic and a global phenomenon.
  • Explores user-centered design (UCD) relating to global usability.
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eBook $149.00
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  • ISBN 978-0-85729-304-6
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Hardcover $189.00
price for USA
  • ISBN 978-0-85729-303-9
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  • Usually dispatched within 3 to 5 business days.
Softcover $189.00
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  • ISBN 978-1-4471-2643-0
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  • Usually dispatched within 3 to 5 business days.
About this book

The concept of usability has become an increasingly important consideration in the design of all kinds of technology. As more products are aimed at global markets and developed through internationally distributed teams, usability design needs to be addressed in global terms. Interest in usability as a design issue and specialist area of research and education has developed steadily in North America and Europe since the 1980’s. However, it is only over the last ten years that it has emerged as a global concern.

Global Usability provides an introduction to the important issues in globalizing design and an insight into the development of usability expertise around the world. The book is divided into two sections. The first section deals with the general issues in cross-cultural design and the methods for conducting usability design and evaluation across geographical boundaries. The second section describes the state of usability development in fifteen countries. The descriptions include a history and review of activities and include some unique perspectives that have developed in relation to usability work. Researchers and practitioners from a variety of design-related disciplines will find the book a useful guide for understanding the issues and an excellent reference source for working in any of the countries covered.

About the authors

Ian Douglas is an Associate Program Director at the Learning Systems Institute at Florida State University and an Associate Professor in the university's College of Communications and Information. His research interests focus on improving human performance, particularly through knowledge management and user-centered design of technology. Dr. Douglas has a multidisciplinary background, with an M.A. (hons) in Psychology, an M.S. in Computing and Cognition and a Ph.D. in Computing. He previously worked as a consultant in a flight simulator company and as an educator in the U.K. and Singapore. He has been a visiting professor in the Philippines and China.
 
At Florida State, Dr. Douglas has been the principal investigator on a number of large research projects funded by the US army, State of Florida and the U.S. Department of Education. His most recent project investigates the role of web-enabled mobile technology in enhancing school field trips to science museums and nature centers. He has also completed several web-based databases with map-based interfaces, including one that was the inspiration behind this book.

Zhengjie Liu is the founder and director of Sino European Usability Center (SEUC), professor at School of Information Science & Technology of Dalian Maritime University, China. He is Adjunct Chair for Developing Worlds at ACM SIGCHI, expert member of IFIP TC.13 HCI Committee, co-founder and co-chair at ACM SIGCHI China. His areas include usability, user-centered design and human-computer interaction (HCI). He has been working in usability and HCI since 1989. He founded SEUC in 2000 as a leading research and educational center dedicated to usability/HCI in China. Since then, he has led SEUC conducting many research projects sponsored by leading players in industry including Fortune 500 multinationals and funded by EU and Chinese government. 

He is on the editorial board of the Springer international journal Universal Access in Information Society. He also served as co-chair at international conferences including INTERACT, CSCW etc. He holds an B.E. and an M.E. Degree in Computer Science from Xian Jiaotong University, China.

 

Table of contents (20 chapters)

  • Introduction

    Douglas, Ian (et al.)

    Pages 1-6

  • Global/Local Usability: Locally Contextualized Usability in the Global South

    Best, Michael L. (et al.)

    Pages 9-22

  • Issues in Adapting Usability Testing for Global Usability

    Smith, Andy

    Pages 23-38

  • Website Design and Trust Across Cultures

    Cyr, Dianne

    Pages 39-55

  • International Contextual Field Research

    Siegel, David A. (et al.)

    Pages 57-88

Buy this book

eBook $149.00
price for USA
  • ISBN 978-0-85729-304-6
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Download immediately after purchase
Hardcover $189.00
price for USA
  • ISBN 978-0-85729-303-9
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $189.00
price for USA
  • ISBN 978-1-4471-2643-0
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Global Usability
Editors
  • Ian Douglas
  • Zhengjie Liu
Series Title
Human–Computer Interaction Series
Copyright
2011
Publisher
Springer-Verlag London
Copyright Holder
Springer-Verlag London Limited
eBook ISBN
978-0-85729-304-6
DOI
10.1007/978-0-85729-304-6
Hardcover ISBN
978-0-85729-303-9
Softcover ISBN
978-1-4471-2643-0
Series ISSN
1571-5035
Edition Number
1
Number of Pages
X, 354
Topics