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Philips Research Book Series

Probing Experience

From Assessment of User Emotions and Behaviour to Development of Products

Editors: Westerink, J., Ouwerkerk, M., Overbeek, T.J.M., Pasveer, W.F. (Eds.)

  • The first book to combine academic and business viewpoints on measuring user experiences for product development

Buy this book

eBook $119.00
price for USA
  • ISBN 978-1-4020-6593-4
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Download immediately after purchase
Hardcover $159.00
price for USA
  • ISBN 978-1-4020-6592-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $159.00
price for USA
  • ISBN 978-90-481-7675-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book adheres to the vision that in the future compelling user experiences
will be key differentiating benefits of products and services.
Evaluating the user experience plays a central role, not only during the design process,
but also during regular usage: for instance a video recorder that recommends TV programs that fit your current mood, a product that measures your current level of relaxation and produces advice on how to balance your life, or a module that alerts a factory operator when he is getting drowsy.
Such systems are required to assess and interpret user experiences (almost) in real-time, and that is exactly what this book is about. How to achieve this? What are potential applications of psychophysiological measurements? Are real-time assessments based on monitoring of user behavior possible? If so, which elements are critical? Are behavioral aspects important? Which technology can be used? How important are intra-individual differences? What can we learn from products already on the market?
The book gathers a group of invited authors from different backgrounds, such as technology, academy and business. This is a mosaic of their work, and that of Philips Research, in the assessment of user experience, covering the full range from academic research to commercial propositions.

Table of contents (20 chapters)

  • Experience in Products

    Westerink, Joyce

    Pages 5-8

  • Inquiring about People’S Affective Product Judgements

    Hoonhout, Jettie

    Pages 11-24

  • Atmosphere Metrics

    Vogels, Ingrid

    Pages 25-41

  • In Search of The X-Factor to Develop Experience Measurement Tools

    Mulder, Ingrid (et al.)

    Pages 43-56

  • Probing Experiences: Logs, Traces, Self-Report and A Sense of Wonder

    Geelhoed, Erik (et al.)

    Pages 57-68

Buy this book

eBook $119.00
price for USA
  • ISBN 978-1-4020-6593-4
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Download immediately after purchase
Hardcover $159.00
price for USA
  • ISBN 978-1-4020-6592-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $159.00
price for USA
  • ISBN 978-90-481-7675-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
Probing Experience
Book Subtitle
From Assessment of User Emotions and Behaviour to Development of Products
Editors
  • Joyce Westerink
  • Martin Ouwerkerk
  • Therese J. M. Overbeek
  • W. Frank Pasveer
Series Title
Philips Research Book Series
Series Volume
8
Copyright
2008
Publisher
Springer Netherlands
Copyright Holder
Springer Science+Business Media B.V.
eBook ISBN
978-1-4020-6593-4
DOI
10.1007/978-1-4020-6593-4
Hardcover ISBN
978-1-4020-6592-7
Softcover ISBN
978-90-481-7675-5
Series ISSN
1571-5671
Edition Number
1
Number of Pages
XIV, 246
Topics