Overview
Presents ITIL Foundation examination tips and sample questions to help you prepare for the certification exam
Explains DevOps concepts and provides you with a look into the entire DevOps process
Provides real-life IT examples
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Table of contents (15 chapters)
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Day 1
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Day 2
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Day 4
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Day 5
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Day 6
Keywords
About this book
The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples.
By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam.
What You Will Learn
- Know the basics of ITIL as you prepare for the ITIL Foundation certification exam
- Understand ITIL through examples
- Be aware of ITIL's relevance to DevOps and DevOps concepts
Who This Book Is For
Professionals from the IT services industry
Authors and Affiliations
About the author
Bibliographic Information
Book Title: Become ITIL® 4 Foundation Certified in 7 Days
Book Subtitle: Understand and Prepare for the ITIL Foundation Exam with Real-life Examples
Authors: Abhinav Krishna Kaiser
DOI: https://doi.org/10.1007/978-1-4842-6361-7
Publisher: Apress Berkeley, CA
eBook Packages: Professional and Applied Computing, Professional and Applied Computing (R0), Apress Access Books
Copyright Information: Abhinav Krishna Kaiser 2021
Softcover ISBN: 978-1-4842-6360-0Published: 26 November 2020
eBook ISBN: 978-1-4842-6361-7Published: 25 November 2020
Edition Number: 2
Number of Pages: XXVI, 453
Number of Illustrations: 60 b/w illustrations