Michael D. Hales
Mike D. Hales is senior partner with AT Kearney based in Chicago and with over 35 years of industry and consulting experience working extensively in North America, South America, Europe, and Asia Pacific. His global cross-industry experience covers all aspects of operations (innovation, supply management, manufacturing, logistics), support services, sales channel, customer experience, and merger integration. He has a special focus on expanding the impact of procurement from sourcing to supplier relationship management. He has contributed to over 20 articles on procurement, innovation, customer experience, and channel strategy. He serves on the Corporate Steering Committee for The Chicago Council on Global Affairs (for 10 years). He is co-author of the Global City Index, which periodically ranks 66 cities (since 2008). Mike is also on the Board of Trustees for the Institute of Supply Management's Center for Strategic Supply Leadership. Mike holds a B.S. degree with honors in business from the University of North Carolina at Chapel Hill, and a Masters in Management degree with honors from the Kellogg Graduate School of Management at Northwestern University. He has passed the exams for the Illinois Public Accountancy and American Production and Inventory Control Society.